IT Help Desk Assistant

Consumerize IT Help Desk
via Messaging/Voice

Reduce support hours and cost on repetitive tasks

Increase speed of support

Improve support staff productivity

Out of the box integration with ServiceNow and other helpdesk systems

Natural language and AI enabled conversations

Machine learning enabled knowledge tree to provide the right solution to the right person

Leverage Existing
Investments & Quick ROI

You have invested in ITSM systems like ServiceNow and others. Now, increase your employee and agent usage by making it simpler for them to do their tasks using Standard Chyme Intelligent Bot for IT Help Desk.

You can extend the Standard Bot in a matter of days to get Quick ROI, and your Support team can start using it productively in as little as 45 days.

After launch, we will fine-tune the NLP and train the Bot to optimize results for you.

Self-Service

Get your job done without waiting for anybody

Reset / unlock passwords for your PCs, enterprise systems and other services.

Restart systems and services

Start builds

Automation

Automate tasks. Relieve IT help desk personnel from mundane tasks and make it easy for support executives to complete routine tasks.

Send alerts for routine tasks, build requests, access requests, etc.

Approve various requests

Initiate employee onboarding and complete employee exit formalities

Knowledge

Access Knowledge Base to answer queries from users. Avoid unnecessary incidents with suggestions to solve the problems from Knowledge Base or known workaround for issues.