Overview
Chyme is a Bots Platform that can be used to build AI enabled chatbots that enable a conversational interface with systems—both Text and Voice.
Chyme incorporates an award winning Natural Language Processing (NLP) engine enhanced by additional customizations, open source Machine Learning/AI technology, and a Visual Conversation (Dialog) Builder.
Chyme has built-in algorithms to recognize and score knowledgebase search results and improve user experience.
Natural Language and AI
All conversations are contextual
Chyme uses an award-winning Natural Language Processing (NLP) engine enhanced by additional customization to enable free-flowing conversations
Natural language suggestions for users to ease and speed up interaction
Open source Machine Learning/AI technology with additional enhancements to enable intelligent business decisions and shorten interaction time
Any Enterprise System
Bots can connect to any Enterprise System such as SAP ECC, SAP S/4 HANA, Salesforce.com, ServiceNow, databases such as MSSQL and Oracle, and any SOAP or REST services such as from Microsoft SharePoint
Out of the Box Connectors to SAP, Salesforce, Oracle, databases, and many other systems
Chyme supports Enterprise level Security, Multiple Languages, Text to Speech, Speech to Text, Sentiment Analysis, Monitoring, and complete audit trails
Omni-Channel Experience
Chyme enables an omni-channel experience allowing users to perform their work from their preferred messaging/speech platform
Slack, Workplace by Facebook, Facebook Messenger, Skype for Business (Lync), Skype 365, Cisco Spark, ServiceNow Connect, Amazon Alexa, Google Assistant, Webchat/mobile apps/email/SMS
Build Tools & Deployment Options
Any business analyst can model conversations easily using Chyme Conversation Builder on the web
Tool: Developers can use the Chyme Bots Builder to model the Bots, generate Bot code and extend the generated code
Flexible Deployment: Customers have flexibility, and they can deploy Chyme either on the Cloud or On-premise
Rapid Deployment : Typical Deployment time for Chyme is 2 hours for installation and the activation of Standard chatbots for on premise / private data center mode. For a cloud deployment, it takes less than 15 minutes to be up and running.
See a demo of the Chyme Bots Platform