AI-Powered
Conversational Interfaces

Intelligent digital assistants (bots) for Help Desk, Sales, Procurement, Customer Service, SAP, and other tasks. Let users interact naturally with any business system from Skype, Workplace by Facebook, Slack, Facebook Messenger, Google Assistant, Amazon Alexa, and other popular services.

Sam Martin
My web conference is not working.
IT Help Desk Assistant
Hello Sam! 2 other people have reported this issue today. US West web conference server is affected. Please connect to the US East coast server.
Sam Martin
Thanks!
IT Help Desk Assistant
Welcome! Have a great meeting.

IT Help Desk Assistant

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Digital assistant that integrates with any helpdesk system to get and provide help from a chat / voice interface quickly
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Relieve support personnel from mundane support tasks saving 1000s of support hours every year
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Automate support tasks like password resets
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Provide answers from machine learning enabled knowledge bases via the assistant
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Report, get alerted and resolve issues/incidents easily
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Julia North
Reset my Windows Password
IT Help Desk Assistant
Hey Julia! Done. Check your email for the password link and reset your password. Can I be of assistance to you for anything else?
Julia North
My iPhone is not able to connect to the office VPN after the IOS upgrade.
IT Help Desk Assistant
iOS no more supports PPTP VPN. Here’s a step by step guide to connect your iPhone to the office VPN
Connect iOS to the Office VPN iOS no more supports PPTP VPN. Use the following steps to connect to the office VPN:…

Sales Assistant

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Interact with your sales / CRM system using text and voice
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Get your day’s activities for the day while sipping your morning coffee
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Reschedule your activities easily
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Let you sales assistant update your contacts and create new accounts
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At the end of a busy trade show let the sales assistant take care of your leads and opportunities in the CRM system
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Julia North
What’s my day looking like?
Sales Assistant
Hey Julia! Good Morning!
You have 3 scheduled calendar meetings and 2 activities planned starting at 9.30am and ending at 5.30pm
Julia North
Move the contract call with Bricks Inc. to tomorrow 3pm
Sales Assistant
Done.

Customer Service Assistant

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Chatbots can free up the time of Service agents so that they can resolve the more complex tasks, take up more Cases, and increase customer satisfaction
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Mundane, repetitive tasks like ticket creation, data entry, and incident updates can be performed by chatbots 24/7 that increases agent productivity significantly
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Agents can be alerted via Notifications when an event happens related to High Priority tickets. Managers can View Reports about ticket volumes and ticket resolution time trends
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Chatbots can answer customer queries /FAQs with Machine Learning built-in that makes the responses more intelligent over time
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Chatbots can help customers complete various interactions without the need for a human agent
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Mary Granger
I want to notify a claim for a vehicle accident
Insurance Assistant
Hello Mary. Sure. Is this for your Ford Model T?
Mary Granger
Yes
Insurance Assistant
What is the damage?
Mary Granger
Wind shield is broken
Insurance Assistant
Please give the location of accident
Mary Granger
123, Towne Street, Clearlake, Houston
Insurance Assistant
I have created a Claim Request for this accident. The claim number is 214-768-2980. I will notify you as soon as the claim is processed.
Mary Granger
Thank You!

SAP Assistant

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Increase the value of your SAP investments by making it simpler for your employees to access SAP by using the Standard Chyme Intelligent Bot for SAP
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Chatbots for SAP S/4 HANA, SAP ERP or the cloud applications like SAP Ariba, SAP Success Factors, and SAP Concur can Simplify Work
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Chatbots for Sales, Approvals, HR and other processes
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Purchasing Assistant
You have a new vendor contract to approve. The vendor contract is for $120,000 with Bricks Inc. Do you want to approve now or do you want me to remind you later?
Julia North
Approve the vendor contract
Purchasing Assistant
Approved. It has been sent to David Marley for second level approval.
Julia North
Thanks
Purchasing Assistant
Welcome!

Your Own Digital Assistant

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Build a digital assistant to support any scenario
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Engage with customers from social channels like Facebook
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Improve productivity of your employees enabling text/voice based interaction from enterprise messengers
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Automation with
Virtual Agents

Automate routine tasks. Handover communication to people seamlessly when required.

Natural language enabled
digital assistants/bots

Communicate naturally with business systems

Julia North
What’s my schedule for today?
Sales Assistant
Hey Julia! You have a busy day ahead – 5 meetings and 2 activities.

Your first meeting is at 10.30am with Rob Broad from Bricks Inc. to discuss the Contract.

Intelligent Bots
enabled by AI

Digital assistants that are context aware for a conversation

Sales Assistant
Hope you a great meeting with Rob Broad. Do you want me to record the last hour on ‘Contract Negotiation’ in the Time Tracking System?
Julia North
Yes, please.

Interaction using any
Messenger and Voice Assistant

Communicate naturally with business systems

  • Workplace by Facebook
  • Slack
  • Facebook Messenger
  • Skype
  • Google Assistant
  • Alexa
  • Chyme
  • Cisco Spark