Bots Platform

Overview

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Chyme is a Bots Platform that can be used to build AI enabled chatbots that enable a conversational interface with systems—both Text and Voice.
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Chyme incorporates an award winning Natural Language Processing (NLP) engine enhanced by additional customizations, open source Machine Learning/AI technology, and a Visual Conversation (Dialog) Builder.
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Chyme has built-in algorithms to recognize and score knowledgebase search results and improve user experience.
Chyme Website Bots Platform _vF1_July 10, 2017-02

Natural Language and AI

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All conversations are contextual
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Chyme users an award winning Natural Language Processing (NLP) engine enhanced by additional customization to enable free flowing conversations
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Natural language suggestions for users to ease and speed up interaction
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Open source Machine Learning/AI technology with additional enhancements to enable intelligent business decisions and shorten interaction time

Any Enterprise System

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Bots can connect to any Enterprise System such as SAP ECC, SAP S/4 HANA, Salesforce.com,  ServiceNow, databases such as MSSQL and Oracle, and any SOAP or REST services such as from Microsoft SharePoint
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Out of the Box Connectors to SAP, Salesforce, Oracle, databases, and many other systems
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Chyme supports Enterprise level Security, Multiple Languages, Text to Speech, Speech to Text, Sentiment Analysis, Monitoring, and complete audit trails

Omni-Channel Experience

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Chyme enables an omni-channel experience allowing users to perform their work from their preferred messaging/speech platform
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Slack, Skype for Business (Lync), Skype 365, Facebook Messenger, Facebook Workplace, Cisco Spark, ServiceNow Connect, Amazon Alexa, Google Assistant, Webchat/mobile apps/email/SMS

Build Tools & Deployment Options

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Any business analyst can model conversations easily using Chyme Conversation Builder on the web
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Tool: Developers can use the Chyme Bots Builder to model the Bots, generate Bot code and extend the generated code
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Flexible Deployment: Customers have flexibility, and they can deploy Chyme either on the Cloud or On-premise
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Rapid Deployment : Typical Deployment time for Chyme is 2 hours for installation and the activation of Standard chatbots for on premise / private data center mode. For a cloud deployment, it takes less than 15 minutes to be up and running.

See a demo of the Chyme Bots Platform